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2019-11-19

From Heyday

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PRODUCT WARRANTY

This:

Thank you for choosing HEYDAY as your long term cooperation partner in Shenzhen, China.

Thank you so much for your trust in advance.

 

Here we are publishing the warranty of our services.

 

1. For the LED Lights:

  * 3 years warranty for indoor and 5 years for outdoor, other time is available depends on customers' request.

  * And this is saying working 8-12 hours per day;

2. For the telecommunication and security 

 * 2 years warranty for complete products,others easy broken parts of the different products, it depends on.

3. Others products services, we will offer the same warranty rules with the factories we are working, and we can do a very fair balance between customers and suppliers to accomplish it.

 

A. All above is also based on storing,installing, operating and maintaining correctly in the normal operation condition;  

 

B. It is not included in our maintaining range when installing inappropriately, breaking the operating rules, and leading to the products damaging;

 

C. Our company will reserve the right to either repair, parts replacing, or products exchange during the quality warranty period; But we need to have the clear proof(pictures, videos etc as details as possible) to prove the products are from HEYDAY and quality problems. If you could not provide those information,we will refuse to perform the warranty.

 

D. The warranty date starts from customers receive the goods;

 

E. We will offer the assistant repair and other possibilities for all the lifetime;

 

 

Thank you again!


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Skype: heydaylighting
Address : 4/F, B Building, Yushan Industry Park, Shiyan Town, Baoan District, Shenzhen, Guangdong, China

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